Business Phone Systems (Powered by 3CX + AI)
Modern businesses don’t need old-school phone bills or outdated hardware. They need a flexible, reliable communication system that plays well with websites, CRMs, mobile devices — and now, AI.
We build complete telephony solutions using 3CX as the engine and Duppins Technology as the architect. Whether you’re replacing a legacy PBX, upgrading your call flow, or adding an AI receptionist, this is the modern way to run your phones.
Why Choose This Phone System?
Not just VoIP. An entire communications infrastructure.
- Local setup + ongoing support You’re not dealing with a faceless VoIP company. You get a real partner.
- Flexible deployment (hosted or on-prem) Keep it simple in the cloud — or stay fully in control on your own hardware.
- Keep your numbers, devices, and carriers Port your number or bring your own SIP provider. No forced migration.
- Cheaper than traditional phone systems Small businesses routinely save 30–60% switching to a modern system.
- Optional AI call handling & automation AI receptionist, AI call routing, AI lead qualification — available anytime.
How It Works
Small businesses succeed online when their websites are more than just a digital brochure. We focus on core essentials that really make a difference:
1. Choose your plan
Free for small teams. Affordable paid tiers for growing businesses.
2. We install + configure everything
Users, IVRs, ring groups, call routing, apps, devices, SIP trunks — handled for you.
3. Connect your phone numbers
Port your existing numbers or purchase new ones through our partners.
4. Add AI (optional but powerful)
AI receptionist
AI call routing
AI appointment scheduling
AI lead capture
AI integrations with website/CRM
5. Go live — with ongoing support
You get monitoring, updates, troubleshooting, and system optimization.
Plans & Pricing
3CX FREE
Perfect for solo operators or micro-businesses just getting started. You’ll get a full-featured 3CX system without license fees, and you can add other more advanced enhancements later.- Full 3CX core phone system (no per-user monthly fees)
- Works with your SIP trunk or you bring your numbers
- Mobile & Web apps included
- Basic call routing, ring groups, extensions
3CX PRO
When your business grows past the basics, you need a solution that scales without breaking your budget. The Pro tier gives you advanced features, better capacity and our full support.- All Free edition features + advanced IVR, ring groups & more
- Supports larger user counts and simultaneous calls (as per 3CX Pro)
- Web chat, WhatsApp, SMS integrations (depending on plan)
- Web chat, WhatsApp, SMS integrations (depending on plan) Full mobile & desktop apps included from 3CX list
- Ideal for small to mid-size business operations
3CX Enterprise
For businesses with complex workflows, higher call volumes or multi-site deployments. This edition includes all features, call-center capabilities, optional AI agents, and deep integrations.- All Pro features + advanced call-center features, large capacity, multi-tenant, logs, data connectors
- Unlimited users (depending on license), high simultaneous call thresholds
- Advanced integrations: CRM, API, transcription, AI features
- On-premises or fully managed cloud deployment
FAQ
Can I keep my existing phone numbers?
Yes. We port them for you.
Do you offer local support?
Yes. You get real help from real humans.
Do I need special hardware?
No — your existing VoIP phones may work. Softphones are free.
Does the AI replace my receptionist?
It can handle low-value tasks and free your humans for real work.
Is this cheaper than my current phone system?
For most small businesses, yes — often significantly.
Ready to modernize your phones?
Let’s build your communication system the right way.